Simple, Reliable EV Charging Across South Africa

It's simple. Just plug the connector into your vehicle. Wait for the payment prompt and present your credit card, once your card is authorized the charge will start. Make sure to always lock your vehicle before walking away.

The charge session will stop either when the vehicle is fully charged (automatically) or manually by tapping the same card used to start the charging session at the pay point.

Each station has dedicated bays for one vehicle per connector. If multiple spots are available, you can start separate sessions.Most of our sites use a charger with 2 connectors and ample space for two vehicles to be charged simultaneously.

Yes, the vehicle will stop the charge on its own and the charge session will be terminated and your card will be billed the final ammount.

Our network consists of DC Fast Chargers, designed to get you back on the road quickly. Most modern EVs can get up to an 80% charge in under an hour, though charging speed can vary based on your vehicle's battery and capacity. Your vehicle controls the speed at which is charged by our stations, it is normal that charge speed drops as the vehicle battery approaches full.

Nothing to worry, the session is terminated the moment the power is switched off, your charged time and energy will be billed. The charging gun will have to be disconnected and reconnected to restart a second session once power is ON again.

No, while vehicle is charging the charging port is locked by the vehicle, depending on your brand of vehicle the charging port will be unlocked and charge stopped when battery is fully charged, the charge has been manually stopped with your card at the pay point or by use the unlock door feature which at many vehicles will stop the charge. Consult your vehicle manual for more information.

This is not possible, the moment that the charge connector is removed from the vehicle the charge session is terminated and the card used to start the session is billed. Any new connection will initiate a new charge session. 

There are a number of reasons for which your charge session may fail to start. There are time limits between vehicle charge cable connection and presenting your card on the pay point for verification per example, if exceeded the time after the voice prompt you may have to restart the process, disconnect the charge cable, reconnect and tap your card again. If your card is declined the paypoint will indicate so and the charge session will be cancelled.

Your peace of mind is our priority. We offer 24/7 driver support. If you encounter any issues, please call our dedicated support line at +27 10 123 4567, and our team will assist you immediately. Offline chargers will show as not operational at the unit screen. In the event of malfunction the charger is equipped with an emergency disconnect procedure.

Our chargers come with a universal standard called CCS2, this is by far the most modern, safe and efficient charging connector and charging standard in the market

Regretably no, you should not use an adapter in our stations, the CCS2 standard is not only a type of connector but an entire safety standard around EV charging, for yours and everyones safety we do not allow usage of adapters at our stations.

Absolutely. Our online map shows the real-time status of every charger in our network—whether it's available, in use, or temporarily out of service. This helps you plan your trip with confidence.

We have got you covered, for any information related to billing issues you can contact info@evquick.co.za, please send the charging station number, time and date of your charge session and your personal contact information. Our support staff will contact at the earliest to assist

Each of our stations has a QR code to direct you to our e-receipt system, once you have enrolled on this system each time the same card number is used for charging your receipt will be emailed to you automatically. Did you forget to scan the QR code? No problem refer to the e-receipt tab on our web page and download your receipt from there.

Our rates are transparent and vary by location and time of day. Each station has a QR code next to the pay point which leads to this specific site tariff schedules and rates. No hidden fees!

We accept major credit and debit cards at the pay point. Regretably Cash is not accepted.

Currently, reservations aren't available due to high demand and first-come, first-served policy. However, our real-time map helps you spot available stations en route.

Our stations are weather-resistant and operate in all conditions, but always ensure the cable is securely connected. For safety, avoid charging during severe storms—check lyour vehicle owners manual for more information on outdoor charging.

Using our CCS2-compliant DC Fast Chargers won't void your warranty, as they meet industry standards. Always refer to your vehicle's manual for specific guidelines. Remember NO Adapters are allowed.

No, after millions of charging sessions it has been demonstrated that modern LFP batteries can be fast charged under vehicle control for many years without detrimental effects to range or urability.

Depending on the site some of our sites do have a parking fee to avoid users to occupy the charging bays when vehicle is not charging, a courtesy 20min is included at all our sites free of charger after which a parking fee is applicable. Consult the QR code on your station to see if the idle/parking fee is applicable.

The Pay point may decline your card if it can not lock with the top section of your card where the chip is located. If your card is declined, please disconnect the charge gun from your vehicle and restart the process again. Always tap your card after the voice prompt from the Point of sale, please note there is a maximum tapping time for your card.